Window World Maintenance | Window World of Western Chicago, IL

Operation & Maintenance

Operation and Maintenance of Your New Windows.

Congratulations on your new Window World windows! A few quick tips are all you need to know to get lots of enjoyment from your purchase for many years to come.

Your double-hung or single-hung windows feature either one or two tilt-in sashes for easy cleaning and servicing. The basics of operating your windows are described below.

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Moving Sash:

  1. Make sure the window is unlocked. The lock(s) should be turned to the right
  2. For the bottom sash: pull up on the lift rail (located at the foot of the sash)
  3. For the top sash in double-hungs: pull down on the lift rail (located at the head of the sash)

Tilting in Sash:

  1. Unlock the window. Locks should be turned to the right
  2. Lift the bottom sash about half way up
  3. Using both hands, slide the catch mechanisms (located on the top of the sash outside the locks) toward the center of the window
  4. Tilt the sash toward you
  5. Rest the sash on the sill
  6. To place the sash back on the frame, tilt it toward the frame until the catches snap back into place on both sides

With a double-hung window, the top sash can also be tilted in. To do so, first tilt in the bottom sash, following steps 1-5 above. Then:

  1. Lower the top sash about half way
  2. Using both hands, slide the catch mechanisms (located on the top of the sash on the uppermost-face) toward the center of the window
  3. Tilt the sash toward you

Locking Your Window:

  1. First, check to make sure the lock(s) is in the unlocked position, turned to the right
  2. WIth a double-hung window, make sure the top sash is firmly pushed all the way to the top of the frame
  3. Push down on the bottom sash to ensure it’s all the way at the bottom of the frame
  4. Turn the lock(s) to the left

The basics of operating your new sliding windows are described below.

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Sliding the Sash:

  1. Make sure the window is unlocked (the locks should be turned up)
  2. Pull the sash to the right or left, depending on how you want the window to open

Locking Your Window:

  1. First, check to make sure the lock(s) is in the unlocked position (turned up)
  2. Make sure the slider is fully shut. Both sashes should be firmly pushed into their right-most and left-most positions
  3. Turn the lock(s) down into the locked position

Once your new windows are installed, you’ll want to care for them so that they’ll continue to look great for years to come. Help them stay good as new by following the tips below.

Best Practices:

  1. A minimum semi-annual cleaning is recommended
  2. For the frame and sash, start with just water and a soft cloth. If necessary, you can use a mild cleaner
  3. If lubrication is needed, use a silicone spray
  4. Screens can be cleaned easily with the soft brush accessory of a vacuum
  5. Tracks can be washed with a small, stiff nylon brush, then wiped down with a soft cloth. It is important to ensure that the tracks are free of dirt, leaves, sand, grease, and other outdoor elements as they can be ground into the vinyl tracks when the sashes are operated
  6. Always follow the manufacturer’s instructions

Avoid:

  1. Power washers or high-pressure sprays. The force of the liquid could damage caulking around the window, which ensures water-tightness
  2. Liquid grease remover, strong soaps and detergents containing organic solvents, nail polish, paint remover, furniture polish, or cleaners containing chlorine bleach, as these substances are potentially damaging to the surface of the vinyl
    • Even mildly abrasive cleaners like Soft Scrub can scratch the surface of the glass or Window frame. Avoid the use of any abrasive agent
  3. Sharp objects during the cleaning process
  4. Oil-based spray lubricants such as WD-40, as they attract dirt
  5. Painting or varnishing vinyl windows
Watch Instructional Video